Refund Policy

At AYVEO, customer satisfaction is our priority. We want you to have a great shopping experience with us.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow your payment provider some time to complete the transaction.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order details and photos of the issue. We will review your request and provide an appropriate solution.

Non-Returnable Items

Some items may not be eligible for return due to hygiene, safety, or personal use reasons. These items will be clearly indicated on the product page when applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

For any questions regarding refunds or returns, please contact us at:

Email: ayveoshop@gmail.com

AYVEO reserves the right to update this refund policy at any time.